Terms of Service
Terms for using the PlayerOne website and reservation service.
Preview policy · updated 6 November 2026. Reservation-specific details will be finalised before live booking opens.
Business and contact
This website is provided by PlayerOne Entertainment, Verdun, Beirut, Lebanon. Contact support@playeronexr.com or +961 71 055 692.
Time-package reservations
Online bookings are for 30-, 60- or 90-minute packages, rather than an individual machine or game title. Attractions differ by branch. Review the selected branch and ask the team about a specific game before planning your visit.
Prices and payment
Advertised prices are $28 USD per person for 30 minutes, $35 USD per person for 60 minutes, and $55 USD per person for 90 minutes. The displayed group total is the per-person price multiplied by the number of guests. No payment is accepted on this website. Pay in store.
Booking confirmation
A booking is reserved only when the website returns a confirmation reference. Online reservations are not open in this preview. A selected package, date or time alone does not reserve a session.
Changes and cancellation
Same-day cancellation is accepted. Confirmed reservations will include a private management link for changes and cancellation. The precise change and cancellation cutoffs will be confirmed before live reservations open.
Birthday and gift-card enquiries
Submitting the birthday or gift-card enquiry form opens WhatsApp with a prefilled message. It does not confirm an event, issue a gift card or take payment. Our team confirms current packages, availability, prices and purchase arrangements in WhatsApp.
At the branch
Follow the branch team’s instructions and the requirements for each attraction. Ask the team about suitability or access needs before your visit. Availability of a title on a particular simulator may vary.